Lender Services

“We are delighted to be working with John Perez and his team at Chafes. They have proved to us that they are a very committed and professional group of people, prepared to develop and improve services to us as our needs evolve. Our partnership with Chafes and John in particular, promises to ensure that our litigation activity is second to none.” –Vik Hill, Managing Director, Santander Consumer (UK) PLC

“John has provided first class advice and representation to Duncton for many years, always staying well ahead of the pack in terms of expertise and commerciality. In matters of litigation, we have had some notable successes against the odds thanks to John's skill. I strongly recommend John for these services”–Peter Minter, Managing Director, Moneybarn PLC (formerly Duncton PLC)

"Chafes provide an established culture with a modern twist, enabling win win situations to arise. They have an extensive knowledge of the motor finance industry and are able to offer recommendations/solutions for any issues as and when they arise. They are flexible and approachable and provide a friendly and professional service."–FGA Capital UK Ltd (FIAT)

"The Vernon Building Society has a long-standing relationship with Chafes Solicitors LLP. We value the fact that they offer a truly personal service instead of a conveyer belt approach to clients, which fits well with the Vernon’s Customer Service ethos. Any queries we have are easily answered within a single phone call to one of their skilled staff."–Ian Keeling, Head of Sales & Marketing, Vernon Building Society

“Santander Consumer Finance has been working in partnership with John Perez and his team at Chafes for the last 5 years. There have been many changes within the legal and regulatory framework within this time but I feel reassured that we are constantly kept up to date due to Chafes excellent knowledge of the market. Their partner led team of legally trained individuals offer a strategic approach to collections and recoveries. They deal with matters in an innovative manner, ensuring best practice coupled with success. Chafes provide an excellent service at this time of economic challenge, representing a reliable extension of our business.”–Shaun Deacon, Head of Arrears Management, Santander Consumer (UK) PLC